Why Choose Coach Junid?
- Proven Expertise
- Benefit from Coach Junid’s extensive experience and success in the customer service industry.
- Tailored Training
- Receive personalized coaching and training designed to unlock your full potential.
- Interactive Learning
- Engage in dynamic sessions that blend knowledge with practical skills for real-world application.
- Results-Driven
- Witness the magic of your growth as you evolve into a top-tier customer service professional.
Need Advice?
Do you require a customer service specialist/consultant to enhance your customer care and hone your customer focus?
Testimonials
“ It was informative and fun learning. I learned the importance of the WOW factor to provide excellent customer service” Ms. Wong – Administration Manager
“This workshop was very interactive. It changed my perception of customer service” Samsul Ismail- Facilities Manager
“Great Tips. Why a Smile makes a difference in Sales and Customer Service” – Ibrahim – Accounts Manager
He has excellent communication skills and speaks with confidence. His enthusiastic energy & unique style that focuses on practical approaches always command high ratings and continual praise from his audience. – Syaiful-Transformation Head
“Very useful for the workplace. Now I understand more about Customer Psychology and Behaviour” – Mohd Ibrahim
My Story
With a rich legacy spanning over 30 years in the service industry, I’ve witnessed firsthand the transformative power of exceptional Customer Service. In today’s competitive landscape, it’s not just a business asset – it’s the No.1 competitive advantage for sustained success. Whether you’re in business, a professional practice, healthcare, government, or any organization, prioritizing customer service is the key to unlocking unprecedented achievements.
What's in Store for You?
Comprehensive Knowledge: Master the ins and outs of customer service strategies and best practices.
Practical Skills: Hone your communication, problem-solving, and empathy skills for unparalleled service excellence.
Interactive Learning: Engage in dynamic sessions that blend knowledge with practical skills for real-world application.